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Shipping Policy

Shipping Times

 

The shipping time of your order varies by your location and the shipping method selected at checkout. Specific timeframes are as follows:
  • Domestic (U.S.) orders:12-18 business days.
  • International orders: 12-18 business days.
These are estimated times only and may be affected by uncontrollable factors such as customs clearance procedures or carrier service disruptions. For delays caused by major holidays or force majeure events, the total delay will not exceed 10 days. We will promptly notify you of any shipping delays or issues that occur.

Shipping Fees

 

Shipping fees are determined based on the weight, size of your order, and your delivery location. The exact shipping cost will be calculated and displayed at checkout before you finalize your purchase.

Order Processing

 

We strive to process and ship all orders promptly.
  • Orders are typically processed within 1–3 business days after receipt.
  • For delays in processing or shipping due to major holidays or force majeure events, the total delay will not exceed 10 days. We will actively coordinate resources to minimize impacts on your order’s shipping progress.
  • Once your order is processed, you will receive an email with package tracking information to monitor its delivery status.

Shipping Partners & Method

 

We cooperate with logistics providers including YunExpress, USPS, and GOFOexpress. All shipments are delivered via air transport.

Shipping Restrictions

 

Some items may not be shippable to certain locations due to customs regulations or carrier restrictions. Any applicable shipping restrictions for your order will be communicated to you before you complete your purchase.
Should you have any questions or concerns regarding shipping, please contact us at EliteStroms@outlook.com. Our customer service team is ready to assist you.